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Hadwen Medical Practice, recognising the valuable role of carers, those who support and care for others, are compiling a register to identify carers to ensure that we can offer all possible help and advice to support them in their essential caring role.

If you are caring for someone at home or elsewhere who has a physical or mental illness, has learning difficulties, suffers alcohol or drug addiction problems or who is disabled, elderly or frail then..............

YOU ARE A CARER (whether you are an Adult or a Child)

Carers often do not recognise themselves under the term "carer". They see themselves as just helping someone who could not remain living in their own home without the help they provide. A carer can be an adult or a child. Many carers juggle paid work or study with their unpaid caring role. The term "carer" should not be confused with that of an employed care worker or someone who acts as a volunteer for an organisation.
Persons currently identified to us as Carers will shortly be receiving a letter from the Practice asking that details held by us are accurate and up to date.

To newly register as a Carer with the practice, please click on the link below or ask at reception for the relevant form or Contact the Surgery asking for the Reception Manager who will be able to assist you with the process.

As a Carer, please ask yourself the following questions:

  1. Do you need advice relating to your own health needs?
    If so, please arrange an appointment with a G.P.

  2. Would information about services and organisations assist and support you in your caring role?
    If so, information is available from reception, the waiting room area and is also listed below.

  3. Are you aware of the benefits that may be available to you or the person(s) you care for to help with the cost of caring?
    If not, information is available from Carers Gloucestershire (www.gloscarers.org.uk), Carers UK: (www.carersuk.org) and Gloucestershire County Council (www.gloucestershire.gov.uk)

  4. Do you need someone to talk to in confidence about your caring situation?
    If so, please contact a carer's support worker at Carers Gloucestershire (www.gloscarers.org.uk) or Gloucestershire Young Carers (www.glosyoungcarers.org.uk).

  5. If you provide a substantial amount of care, do you know about your rights to a carer's assessment through Gloucestershire County Council?
    If not, please contact the adult helpdesk on (01452) 426868.

  6. Are you aware of the help and support available through NHS Guide and Pals?
    Guide is the health, social care and disability information service for Gloucestershire.
    Pals are the patient advice and liaison service for Gloucestershire providing confidential information, advice and support for patients, families and carers.
    Telephone contact can be made on (08000) 151548 or (0845) 6583888.

Support and Advice Oganisations

Carers Gloucestershire is a carer-led, voluntary organisation providing advice, information, support and advocacy to all carers in Gloucestershire. It aims to improve and enhance quality of life for carers. Information regarding and access to free training courses can be obtained by carers who register with this organisation.

Carers Gloucestershire
2nd Floor Messenger House
35 St Michaels Square

Tel no: (01452) 386 283
Fax no: (01452) 522 582
E-mail: mail@carersgloucestershire.org.uk
Website: www.gloscarers.org.uk

Gloucestershire Young Carers supports children and young adults aged 8-25 years across the county with their caring role, raising awareness of their needs and providing a network of support and social activities.

Gloucestershire Young Carers
7 Twigworth Court Business Centre

Tel no: (01452) 733 060
E-mail: glosyoungcarers.org.uk
Website: www.glosyoungcarers.org.uk

Carers UK are the voice of carers. This organisation aims to improve carers'lives by fighting for equality and recognition for carers. Carers UK campaigns for change and provides information and advice on carers'rights and how to get advice.

Carers UK
20 Great Dover Street

Tel no: (020) 7378 4999
Fax no: (020) 7378 9781
E-mail: info@carersuk.org
Website: www.carersuk.org

Carers line tel no: (0808) 808 7777

GUIDE + PALS Guide is the health, social care and disability information service for Gloucestershire. Pals are the patient advice and liaison service for Gloucestershire, providing confidential information, advice and support for patients, families and carers.

Sanger House
5220 Valiant Court
Gloucester Business Park

Tel no: (08000) 151 548 / (0845) 6583 888
Websites: www.guide-information.org.uk

Gloucestershire County Council's community, adult care and children and families helpdesks can provide advice regarding benefit availability and entitlements to assessment of the needs for carers and those being cared for. A wealth of information regarding various community services is available from them.

Adult helpdesk tel no: (01452) 426 868
Children + families helpdesk tel no: (01452) 426 565

Locality Office

Gloucester Office
Quayside House
Quayside Wing

Tel no: (01452) 426 000
Fax no: (01452) 425 148

The Princess Royal Trust for Carers is the largest provider of comprehensive carers support services in the UK. Through a unique network of 144 independently managed carer's centres, 85 young carers services and interactive websites, the trust currently provides quality information, advice and support services to almost 354,000 carers, including over 20,000 young carers.

The Princess Royal Trust for Carers
(London office)
Unit 14 Bourne Court
Southend Road
Woodford Green

Tel no: (0844) 800 4361
Fax no: (0844) 800 4362
Email: info@carers.org

Connecting for Care is a website designed to provide resources and support to assist with the daily situations experienced by all carers. By providing a forum for various groups of carers to communicate, it enables carers to provide and receive tips in addition to sharing advice with other carers. You can search for information on a range of chronic diseases and conditions. This website connects all types of carers whether they are community nurses, healthcare assistants, social care workers or voluntary carers providing unpaid care to a relative or friend.

Website: www.connectingforcare.co.uk

NHS UK Carers Direct

Carers Direct provides carers with a single and comprehensive online resource for carer specific information including:

  • guidance on the different stages of caring
  • information for claiming benefits
  • advice for young carers
  • contact details for local authorities and carer support groups
  • news articles and case studies with videos

A telephone advice line went live on 1st April 2009. Future development will enable carers to receive answers to email enquiries and join online communities and forums.

Advice line telephone number: (0808) 802 02 02
Website: www.nhs.uk/carersdirect

A Practical Guide to Healthy Caring