NHS 111 is a new service that's being introduced to make it easier for you to access local NHS healthcare services. You can call 111 when you need medical help fast but it’s not a 999 emergency.
NHS 111 is a fast and easy way to get the right help, whatever the time and is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.
Call 111 if:
For less urgent health needs, contact your GP or local pharmacist in the usual way.
For immediate, life-threatening emergencies, continue to call 999.